Rug Cleaning Service
Can my rugs be cleaned in-home like my wall-to-wall carpet?
Our workshop in SE Portland is a specialty in-plant cleaning facility for oriental rugs and area carpet cleaning. The methods and equipment we use are specific to Oriental and area rug cleaning, are not portable and cannot be mimicked or approximated by in-home cleaning systems as you will see below.
What is dusting/dry soil removal & why is it so important?
Dry soil removal or dusting is the removal of sandy/ silt like soiling that builds up in the foundation of rugs from day to day use. In the pic to the right, you can see years of silty soil build-up in the foundation of this thick Persian Gabbeh rug. These soils work like sandpaper cutting & abrading fibers with everyday use. Additionally, these soils amplify the damaging effects of moisture, humidity, sunlight and make a perfect feeding ground for destructive insects like carpet beetles and wool moths.
Our specialized, rug cleaning equipment cannot be used in your home, and it's impossible to achieve this level of cleaning in a home setting. The pic on the left side shows silty sand-like soil dropping out of our Gabbeh rug during "dusting." We use a number of rug dusting methods in this case, we are using a tumble duster, or dollop as they are known in Turkey.
Our Gabbeh rug post dusting. You can see the dramatic difference in terms of particulate soil removed from the foundation; however, this rug is still not clean. Coarse soil removed there are many soils such as oils, proteins, sugars still present in this rug that only a proper washing can remove. A common cause of unsatisfactory cleaning is when cleaners cut these steps short or skip them altogether. Cleaners try to compensate by using stronger and more aggressive cleaning chemicals that cause other issues such as dye bleed (color run) and chemical cleaning residues and strange odors.
How exactly do you wash rugs?
Here's our Persian Gabbeh rug from the above. We use neutral detergent formulations specific for wool, silk, plant & synthetic fibers. At this point, we like to slow things down and let rugs soak. Soils such as oils, starches, sugars, pet odors, wine stains, proteins, and soot respond well to dwell time. Time to solubilized break down and flushed away soils. Much like a very dirty shirt, that you might give an extended soak, rugs benefit from soaking as well. How much time we spend on a given rug depends on the rug and its soil level.
All rug cleaning is performed by us in our SE Portland workshop and is done by hand. This is a slower but much more thorough and gentle cleaning process. Rugs are washed front to back, not just the surface. Our cleaning products are free of perfumes, optical brighteners, and harsh chemicals. This is the proper way to clean rugs and fundamentally the way oriental rugs have always been cleaned.
How do I get my rugs to you?
We have convenient drop off rug cleaning at our Rug Spa workshop in SE Portland from 9:30- 5:30 M-F with off-street parking we will even unload your rugs for you. Or have our staff pick up and deliver rugs to your home or office. We make trips out of town to the coast and Bend area. If you live out of town you can ship rugs to us or drop them off during a visit to Portland and we can ship your rugs back by UPS or FedX ...It's that easy!
Can you do anything about pet urine and odors in my area rugs?
We remove pet urine odors and stains all the time. Frankly, we’re perplexed that many cleaners make a "big stink" out of removing pet odors from rugs, often charging exorbitant fees and hoopla of upsells for exotic chemical decontamination baths and expensive enzyme treatments.
More importantly, we remove these odors from your rugs without them coming back smelling like they've been pickled in chemicals & perfumes.
Remember, this level of rug cleaning cannot be achieved or approximated at home. Your rugs must be brought to our rug workshop to be properly washed. Did we mention that we typically don't charge extra for pet urine odor removal?
Controlled drying is important, we monitor rugs for proper drying and regulate humidity levels. We use a number of methods to remove as much as 90% of moisture by the time your rug reaches our drying tower or drying floor. All rugs are tested with moisture meters to assure they are dry and ready to go back to your home.
Navajo rugs washed and drying at Renaissance rug cleaning
We clean any kind of area rug. handwoven, machine-made Tufted
COLOR BLEED & DYE RUN REMOVAL
We fix dye bleed issues with rugs. Common causes are; rugs with unstable or bad dyes used in production, haphazard or inexperienced rug cleaning, pet damage, water damage, and "do it yourself "at home cleaning gone awry. The owners of Renaissance Rug Cleaning Inc. have been working with rugs for over 30 years. When it comes to dealing with color run issues in rugs and other problems, experience counts.
Considerable time and energy are given to rugs after cleaning to assure they look, smell and feel great. Experienced hands and an eye for detail are important components of a truly clean rug.
How long does it take to clean my rug?
Renaissance Rug Cleaning Inc. is not a processing company. We work through every rug individually and address all issues with the rug. Working through stains and odors takes more time than simply trying to mask them. Our rug cleaning workshop is located in Portland, OR, and typically a week to ten days, but this depends entirely on the condition of the rug and its specific issues.
Renaissance is a member of ARCS (Association of Rug Care Specialists) A trade association dedicated to professionalism, Integrity, and education of rug care professionals.
What is ARCS and why choose an ARCS cleaner to clean your rugs?